Responsible gambling
Responsible Gaming at Casinacho
We understand the importance of responsible gaming and are committed to providing tools and resources that help you maintain control over your online gambling experience.
Setting Limits
- Deposit Limits: Set daily, weekly, or monthly limits ranging from £10 to £50,000
- Loss Limits: Cap total losses over a chosen period (daily/weekly/monthly)
- Session Time Limits: Set maximum playing time per session (15 min - 24 hours)
Reality Checks
- Pop-up reminders every 30/60/90 minutes showing time spent and money wagered
Cooling-Off Periods / Time-Outs
- Temporary account suspension: 24 hours, 48 hours, 1 week, 2 weeks, 1 month, 6 weeks
- Cannot login during cooling-off, no marketing communications sent
- Can withdraw remaining balance
Self-Exclusion
- Permanent exclusion for minimum 6 months up to 5 years
- Account fully restricted, no deposits or gameplay allowed
- Withdrawals processed for remaining balance
- All marketing stopped immediately
- Can be extended before expiry
Links to Support Organizations
We provide links and resources to international responsible gaming organizations:
- International Organizations
- Gambling Therapy
- GamCare
- BeGambleAware
- Gamblers Anonymous
- Software Blocking Tools
- Gamban: Cross-platform gambling blocking software
- BetBlocker: Free gambling site blocker
- UK-Specific Resources
- National Gambling Helpline: 0808 8020 133 (24/7 freephone)
- GamStop